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People and Culture Director Job at World Vision

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Job Summary

Provide strategic leadership to World Vision Uganda in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision’s mission, vision, and core values, and contribute to the measurable improvement of the well-being of vulnerable children and communities in Uganda.


The role is responsible for developing and promoting P&C strategy, leadership development and sustainability, staff and organizational well-being, performance and accountability culture, diverse and talented workforce with the right set of mindsets and behaviors, internal and external networking for greater impact, and a professional and sustainable P&C function in the organization.



30% People & Culture Strategy Development and Execution

  • Develop and implement the People and Culture (P&C) strategy and business plans in support of and in alignment with National Office strategy, and regional and global strategic priorities.
  • Provide technical expertise on the development and implementation of business strategies and human resources processes (including but not limited to Recruitment, Employment, Benefits and Compensation, Staff and Leadership Development, and Change Management) and organizational policies and practices.
  • Provide strategic support to the Senior Leadership in strengthening the Organizational Development (OD) by providing guidance and innovative OD tools and practices to reinforce and positively change the organizational structures, systems, processes, and culture so that WV can better adapt to new technologies, donor/beneficiary/regulatory demands, and challenges while fulfilling its vision and mission.
  • Lead in monitoring and reporting of People & Culture strategy metrics related to talent acquisition, development, retention, performance management, employee engagement, and organizational leadership.


20% Staff Engagement and Well Being

  • Contextualize, promote and support standardized systems, services and programs across WV Uganda offices for staff well-being that will improve staff well-being, productivity, engagement and retention to enable WV Uganda achieve its strategic objectives.
  • Design and execute competitive compensation and benefits strategy, systems and processes in alignment WV global standards that enables WV Uganda to attract right staff, stay competitive within the applicable labour market and promote staff retention.
  • Execute the annual staff and organisation wellbeing survey (Our Voice survey) and other organizational climate audits and leverage the results to continually improve Staff and Organisational Well-being.
  • Together with the senior leadership, plan and drive measurable improvements in all categories of staff and organisational wellbeing.
  • Strengthen the quality of Staff Care and Support interventions especially for staff based in hard to work locations.


20% Accountability and Performance Culture

  • Spearhead the performance management process. Together with Senior Leadership Team, strengthen the quality of performance management to drive a high performance and accountability culture in the National Office.
  • Lead processes of reviewing and contextualizing global and regional P&C Policies in alignment with Uganda labour laws and country context and developing legally sound local P&C policies and guidelines. Ensure they are rigorously implemented/enforced.
  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures.
  • Provide leadership in educating staff on employee relations matters (Grievance, code of conduct, harassment etc.) and oversee employee relations investigations protocol and ensure cases are managed confidentially and promptly.


15% Team Management

  • Build a People & Culture (P&C) function that has the required capacity, capability, systems, processes, policies, guidelines, and a customer-centric culture that helps WV Uganda attain its objectives through its people.
  • Provide overall leadership and technical support to the P&C team, coaching and mentoring the team to support high-performance culture and professional growth and development
  • Periodically report on HR issues, opportunities, and development plans and achievements to the Senior Leadership Team


10% Leadership Quality and Sustainability

  • Work with the senior leadership team to plan and drive measurable improvements in Organizational Leadership, Culture, Agility, and Effectiveness.
  • Provide technical guidance in developing and implementing WV Uganda’s leadership development strategy to build the capacity, depth, and breadth of the National Office leadership team to realize Our Promise, and to enable transformational mindsets and behaviors.


5% Networking and External Engagement.

  • Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in an external environment that affects National Office operations


Qualifications and Requirements for the Role

  • Minimum of 5-10 years of experience in a Senior Human Resources Management position in an international organization.
  • Bachelor’s degree in Human Resources Management, Business Management, or Social Sciences. A master’s degree is an added advantage
  • Technical Training qualifications required:  Professional qualifications in Human Resource Management Organizational Development (OD) or Leadership Development.
  • The candidate should have a personal calling and passion for service.
  • Experience in risk management in high-risk and sensitive environments.


Preferred Knowledge and Qualifications

  • Enterprise Risk Management Training
  • Staff care and Critical Incident Stress Management (CISM) training
  • Certification in trauma counseling or certain basic training in this area
  • Experience working with an international organization with a diversity of staff


Travel and/or Work Environment Requirement

  • Office-based with 30% local/international travels



Applicant Types Accepted:

Local Applicants Only


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